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Frequently Asked Questions
Quick answers about SAYSAW products, shipping, and support.
Is shipping free?
Orders over ₹0 ship free within India. Below that, a flat ₹0 shipping fee applies.
How long does delivery take?
Orders within Chennai are usually delivered within 3 days. Outside Chennai, delivery usually takes up to 5 days. Delivery times are estimates and may vary based on your location and the courier.
How do I use the shampoo?
Wet hair thoroughly, apply shampoo to scalp and hair, massage gently to lather, leave for 2–3 minutes, then rinse thoroughly with water. Use as directed.
What does the shampoo help with?
SAYSAW Clear Anti-Dandruff Shampoo is infused with pure tea tree oil and formulated with Selenium Sulfide 2.5% to help control dandruff and flaking while cleansing and refreshing hair.
Can I return the product?
Replacement is available only for damaged, leaked, or wrong products reported within 48 hours of delivery, with photo or video proof. Opened or used products are not eligible unless they were damaged during delivery.
What payment methods do you accept?
You can pay securely online via Razorpay (UPI, cards, net banking and wallets).
How can I contact support?
You can reach us at support@saysaw.in. We typically respond within 24 hours on business days.
What's coming next from SAYSAW?
We're a new brand growing one carefully made product at a time. Check our Shop page for what's available right now.