Replacement Policy
Returns & Replacements
Replacement is available only for damaged, leaked, or wrong products reported within 48 hours of delivery.
48-Hour Window
Report any issue within 48 hours of delivery.
Replacement Only
For damaged, leaked, or wrong products.
Photo/Video Proof
Share photos or a video so we can verify quickly.
How to Request a Replacement
- 1
Contact us within 48 hours
Email support@saysaw.in within 48 hours of delivery with your order number.
- 2
Share proof
Attach clear photos or a short video showing the damaged, leaked, or wrong product, including the packaging.
- 3
We verify
Our team reviews your request and confirms whether it qualifies for a replacement or refund.
- 4
Replacement or refund
Once approved, we arrange a replacement or process a refund. Refund timelines apply only if a refund is approved.
Eligible for Replacement
- ✓Product damaged during delivery
- ✓Product leaked in transit
- ✓Wrong product received
- ✓Reported within 48 hours with photo/video proof
Not Eligible
- ✗Opened or used products (unless damaged on delivery)
- ✗Change of mind / no longer wanted
- ✗Issues reported after 48 hours of delivery
- ✗Requests without photo/video proof
Need help with a return? Contact support →